What can sensors do in the context of Discovery?

In the context of ServiceNow Discovery, sensors play a critical role by parsing the results returned from probes. Probes are used to gather information about the configuration items (CIs) within an IT environment, such as servers, applications, and network devices. Once the probes collect this data, sensors take over to analyze and interpret the results.

By parsing the results, sensors are able to identify significant details about the discovered CIs, such as their attributes and relationships. This parsed information is essential for accurately updating the Configuration Management Database (CMDB), ensuring that it reflects the current state of the IT environment.

This functionality of sensors is fundamental in enabling an accurate and comprehensive representation of the infrastructure within ServiceNow, fostering better IT operations management, compliance, and decision-making.