What is a valid state of output messages in the ECC Queue?

The state of "Ready" in the ECC Queue indicates that output messages are prepared to be processed by the ServiceNow platform. This is a vital part of the Discovery and Integration process, where messages need to be sent to or from external systems or retrieved for processing within ServiceNow. When an output message is marked as "Ready," it signifies that the system has successfully validated the message and it is now awaiting processing.

In contrast, other states such as "Pending," "Timeout," and "Shutdown" imply different conditions that do not represent a message state that is ready for processing. "Pending" may suggest that the message is awaiting some action or confirmation before it can proceed, while "Timeout" indicates that a certain operation related to the message did not complete in the expected time frame and may need to be retried or handled differently. "Shutdown" typically refers to the state of the ECC Queue service itself being inactive or turned off rather than the state of specific messages.

Understanding these states is crucial for effectively managing the data flow in ServiceNow and ensuring that messages are processed without unnecessary delay.