What is one of the methods used for the Horizontal Exploration Phase?

The Horizontal Exploration Phase in ServiceNow Discovery is critical for identifying and mapping the devices and services within a network. One of the primary methods utilized during this phase is the use of Patterns. Patterns are predefined templates that define how to identify and classify systems and applications based on specific criteria or behaviors. By employing Patterns, Discovery can effectively gather information about the various attributes of devices and their relationships in the infrastructure.

Patterns are designed to recognize operating systems, applications, and configuration on devices by using various techniques like probing and data extraction. This method allows for a more automated and precise discovery process, ensuring that the information collected is accurate and relevant for building a comprehensive view of the IT environment. This focus on systematic identification is essential for establishing a solid foundation for managing resources and services within ServiceNow.

In contrast, other methods such as SMT, REST API, and Syslog, while they play important roles in different contexts of ServiceNow Discovery or IT operations, do not specifically pertain to the Horizontal Exploration Phase in the same way that Patterns do.