Where can Discovery results be validated?

The ECC queue and Discovery log are the primary locations for validating Discovery results in ServiceNow. The ECC (External Communication Channel) queue is a critical component of ServiceNow that handles messages sent to and from external systems. When a Discovery process runs, it generates data that is stored in the ECC queue before being processed.

Once the data is processed, it provides insights into what was discovered during the process, including details about the server, application, and network information. By examining the ECC queue, administrators can see the queued messages and identify any potential issues or confirmations of successful data collection.

In addition to the ECC queue, the Discovery log offers detailed entries and statuses of each Discovery run, which can be instrumental in troubleshooting and validating the accuracy of the information gathered. The logs show specific outcomes, the time taken for each step, and any errors or warnings encountered during the process, allowing users to ensure that the Discovery was executed correctly and effectively.

This capability to validate the results directly from these two sources makes the ECC queue and Discovery log indispensable tools for maintaining the integrity and accuracy of IT asset visibility in ServiceNow.