Where can you customize the naming process for applications?

Customizing the naming process for applications is done through the classification script field. This is where you can define the rules and logic that determine how applications are named when they are discovered by ServiceNow. By utilizing scripts, you have the flexibility to implement specific naming conventions based on various attributes of the applications, ensuring that the names generated during discovery meet your organization’s standards and requirements.

The classification script allows you to programmatically control the output of names based on certain criteria or characteristics of the discovered applications, providing a higher level of customization compared to other available options. This is critical for maintaining consistency and organization within your ServiceNow instance, especially as new applications are added or existing ones are updated.

Other options, while related to different aspects of ServiceNow configuration, do not directly pertain to the customization of application naming conventions.