Which devices require SNMP credentials in ServiceNow Discovery?

In ServiceNow Discovery, SNMP (Simple Network Management Protocol) credentials are specifically needed to interact with network devices and printers. These devices are typically monitored and managed through SNMP, which enables the discovery process to collect configuration, status, and performance data for various network components.

Using SNMP credentials allows ServiceNow to query these devices effectively and retrieve essential information about them, such as their IP address, system name, and various operational metrics. This capability is crucial for maintaining an accurate and up-to-date inventory of network resources in the ServiceNow platform.

While Unix/Linux systems and computer systems can be discovered using other methods like SSH or WMI, they do not specifically require SNMP. Mobile devices generally fall outside the scope of traditional SNMP usage as they are not typically managed through SNMP protocols. Therefore, the focus on network and printer devices being the primary users of SNMP credentials is essential for enabling a comprehensive discovery process within the ServiceNow environment.